PRIVACY POLICY

At Zoe California, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when you visit our e-commerce store. Please take a moment to review this policy to understand how your personal data is handled.

1. Information Collection: We collect personal information that you voluntarily provide to us when creating an account, placing an order, or contacting our customer support. This may include your name, email address, shipping address, billing information, and phone number. We may also collect non-personal information such as your IP address, browser type, and device information to enhance your browsing experience.

2. Information Use: We use the collected information to process and fulfill your orders, provide customer support, improve our products and services, personalize your shopping experience, and communicate with you regarding promotions, updates, and new product launches. We may also use your information for analytics and marketing purposes to better understand our customers and improve our business.

3. Data Security: We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption protocols and secure servers to ensure the confidentiality and integrity of your data. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Information Sharing: We may share your personal information with trusted third parties who assist us in operating our e-commerce store and providing our services. These third parties may include payment processors and shipping partners. We only disclose the necessary information to these parties, and they are contractually obligated to keep your information confidential and secure.

5. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. These technologies help us analyze trends, track user activity, and improve our website's functionality. You have the option to disable cookies through your browser settings, but please note that this may affect certain features and functionality of our website.

6. Changes to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

7. Contact Us: If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact our customer support team. We will be happy to assist you and address any concerns you may have.

By using our e-commerce store, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Last updated: 6th July 2023

The Zoe California Team